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To ensure the reliability of these mission critical applications, we looked at several system monitoring tools, from companies such as Tivoli, CA, BMC and Itheon. The solution of choice was iAM:Servers from Itheon. 
Dave Young, Sungard Public Sector Director
IT infrastructures have become increasingly varied and complex with the requirement for reliable and efficient distribution of infrastructure management data raising its priority on the Service Management agenda. Only when you have a robust and accurate data flow of event and performance data can you feel secure in complying with the constraints placed upon businesses by the growing need to satisfy compliance regulations.
Itheon's ITSM components generate event and performance metering data to help monitor and manage the IT infrastructure. The requirement to notify and collate this information is satisfied using a sophisticated and distributed policy driven event management engine providing:
- Seamless and guaranteed event and metering data transport mechanism across Windows, Unix, Linux and OpenVMS operating system platforms
- Filtering events based on source address, event severity, event class, event subclass and event description so that only relevant data is forwarded on
- Forwarding events to a different destination based on source address, event severity, event class, event subclass and event description
- Modification of events so that event fields such as source address, event severity, event class, event subclass and event description can be modified prior to forwarding
- Actioning events using scripts or executables
- Notification of events to relevant personnel based on event content and staff rota using mail, popups, Short Messaging Services (SMS), pagers
- Delivery of events to third party management solutions such as IBM Tivoli, HP OvenView, CA Unicenter, Managed Objects
- Integration of events into third party Service Desk solutions
To discuss how our Event Management solutions may benefit you, contact us now using one of the methods shown below.
