Sungard Vivista

Problem

Vivista identified that in order to provide a consistent, reliable and predictable service to their customers they would need a very robust system monitoring solution that did not encroach on security, enabled monitoring of remote systems and was easy to customise and deploy.

Solution

Itheon provided a deep monitoring solution that is used to monitor their clients’ Unix based systems for potential problem areas.

Impact

Cost effective and flexible solution provided increased application availability, improved customer satisfaction and added value.

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