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For one of our customers, the cost of system downtime in the peak booking season is £1 million per hour. We're proud to say we achieved 100% availability for them this year. 
Managed Services Director, Anite
iAM:Applications allows you to monitor and manage mission critical applications, ensuring their high availability through the early identification and automatic rectification of potential problems. As a result, your business will remain capable of functioning to give you the competitive advantage you strive for. Your customers and users will experience good service performance and minimal downtime so that they can achieve what they need.
Itheon's Application Assurance solution has a comprehensive set of pre-defined Application Solutions based on rules which detect a wide variety of common operational and performance problems. They are specifically designed to be self-configuring, with fully functional "out-of-the-box" rules designed to address the vast majority of application monitoring requirements. Furthermore, it is possible to create new rules to address site-specific application requirements.
Rules are created from a natural language perspective without requiring expensive programming skills and typical tasks include:
- Monitoring of any application metric such as queue lengths
- Scheduling jobs using a flexible calendar with multiple criteria capability
- Incident Detection e.g. event log output and threshold breaches
- Automation of remedial processes or gathering of additional data to enable quicker problem resolution such as OS commands, triggered rules, logging
- Metering all statistics e.g. mailboxes, database tables, database response times, URL availability and response, disk utilisation, memory and CPU load, problem incidents and other informational events
- Reporting allows for manual or automatic generation of reports and graphs or combinations for any aspect of the monitored environment or SLA
To discuss how our Application Assurance solutions can benefit you and your clients, contact us now using one of the methods shown below.
