Established in 1987, Itheon, now part of Blue Chip Customer Engineering Ltd, has grown to become one of the world's most respected providers of IT Service Management Solutions. In 2008 Itheon was acquired by Blue Chip Customer Engineering Ltd and became a wholly owned subsidiary.
What Itheon does
The primary purposes of our solutions are to ensure high availability of your business services by monitoring and managing the key components of your IT infrastructure. By ensuring a robust environment for mission-critical applications, we help to minimise IT downtime helping to maintain high end-user productivity. By spotting application or server problems and automatically fixing them or notifying you in real time, our products will greatly benefit your business. Your users depend on IT to run the business services and so problems need to be solved with the minimum of downtime.
Our solutions allow you to monitor and manage your systems as well as keeping your applications under control by the early identification and automatic fixing of potential problems. Your end-users will experience good service performance and minimal downtime so that they can work more productively. An added benefit is that you will be able to manage your IT infrastructures with the minimum number of staff, helping to maintain the cost-efficiency of your operation.
What Blue Chip does
Blue Chip established as a specialist company in 1987 to provide IT support services for IBM Midrange users. Our company has grown organically to become the largest independent IBM Midrange specialist in the UK.
Blue Chip's customers are many and varied and include major banking institutions, finance houses, insurance companies, local authorities, colleges, manufacturing companies and high street retail chains. As the largest employer of IBM System i & System p technical staff in the UK outside of IBM themselves, we have learnt a great deal from the various backgrounds of our people and apply these skills to the benefit of our clients.
The company ethos to "Get the job done" is visible in all areas from the warehouse personnel, technical staff, accounts personnel, sales and management teams, this combined with our continual training and flexibility, has led to our continuing success.
Services and Technologies covered include:
IBM Maintenance
Business Continuity and Disaster Recovery
Managed Services and IT Outsourcing
Hardware Sales and Ad-hoc services
Multi Vendor Data Center
Partnerships
Itheon has an obsessive focus on its customers, providing services and solutions of the highest quality that earns their loyalty and respect. We focus on building true business partnerships that are mutually beneficial and based on trust.
Our People
To deliver the most comprehensive IT solutions we employ talented, qualified and experienced staff who exhibit professionalism, consistency and integrity in all their actions. Leaders and employees are empowered to take ownership and deliver on commitments.
Value
Itheon delivers solutions that result in demonstrable value to customers by increasing competitive advantage and improving efficiency and effectiveness.
Innovation
Itheon harnesses innovation in both its methodology and technology to create tangible business benefits. We have a proven track record of delivering beneficial solutions to some of the UK's largest organizations.
