Event Notification - to help monitor and manage the IT infrastructure

To ensure the reliability of these mission critical applications, we looked at several system monitoring tools, from companies such as Tivoli, CA, BMC and Itheon. The solution of choice was iAM:Servers from Itheon.

Dave Young, Sungard Public Sector Director

You need to ensure that your monitoring solution has Powerful Event Notification Capability Because your business depends on IT

IT infrastructures have become increasingly varied and complex with the requirement for reliable and efficient distribution of IT Availability Alerts raising its priority on the Service Management agenda. Only when you have a robust and accurate data flow of event and performance data can you feel secure in complying with the constraints placed upon businesses by the growing need to satisfy compliance regulations.

Itheon's system availability solutions are layered with powerful incident and metric data management to ensure IT are able to respond to the business effectively. Itheon’s Enterprise Distribution Architecture (RoboEDA) offers unrivalled flexibility, resilience and performance and provides:

Seamless and guaranteed event and metering data transport mechanism across Windows, Unix, Linux and OpenVMS operating system platforms
Filtering and Forwarding of events based on source address, event severity, event class, event subclass and event description so that only relevant data is forwarded
Store, Forward and Hold is accomplished due to Itheon’s RoboEDA being underpinned by a robust and highly resilient transport mechanism utilising point-to-point, single port via TCP.
Modification of events so that event fields such as source address, event severity, event class, event subclass and event description can be modified prior to forwarding
Actioning events using scripts or executables
Notification of events to relevant personnel based on event content and staff rota using mail, popups, Short Messaging Services (SMS), pagers
Delivery of events to third party management solutions such as IBM Tivoli, HP OvenView, CA Unicenter, Managed Objects
Integration of events into third party Service Desk solutions

To discuss how our Event Notification solutions may benefit you, contact us now using one of the methods shown below.

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